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Services

At ACNS Technologies, we know who's most important...our CLIENTS!

 

In a world of seemingly endless information, about THIS new technology or THAT new virus, it's hard to know who to trust to give you straight answers and great service at a price that won't break your budget. At ACNS, our philosophy is simple: provide all customers with outstanding service and they'll be customers for life. We can provide you with end-to-end managed services, which is like having an in-house IT staff, only better, or we can develop a customized IT project or solution to take your business to the next level.

MANAGED SERVICES​

"PODS" by ACNS
Don't wait til it's too late!

What is PODS? Our Proactive Optimization and Diagnostic Services subscription can help increase your productivity by maximizing your business uptime.

 

Choose Level I, II, or III and through the use of our leading edge monitoring technology, we can identify potential problems within your network and resolve them before they interrupt your business.

 

These affordable solutions come in 3 levels.  Let our staff help you to choose the best fit for your organization.

MANAGED SERVICES​
"ODR" by ACNS
Cloud backup and business continuity​

ODR by ACNS provides an advanced hybrid cloud solution that protects users from data loss and costly downtime. Utilizing a revolutionary technology that dramatically simplifies the backup and recovery process, our solution backs up data directly from the server and creates a unique virtual image that can be booted nearly instantly.

 

This innovative way of storing data allows for quick local and cloud virtualization, which saves businesses from having to experience costly downtime in the event of a disaster.  In no time at all you will be back in business.

NETWORK DESIGN & SUPPORT
Servers/PCs/Routers/Switches
We're here when you need us!

With over 60 years of combined IT experience, the team members at ACNS are certified and fully qualified to take care of your specific networking requirements.

 

From simple, two-seat peer-to-peer networks to the most complex enterprise solutions, our engineers and technicians are ready to help you and your business succeed.

 

With our "Best of Breed" partners ACNS can design and implement the network that makes the most sense for your unique needs.

IT Staffing​

ACNS Technologies can be "Your IT Department".  We offer IT Staffing whether on a full time or fixed part time basis.  With IT staffing from ACNS you can rest assure that all of your technologies needs will covered better than ever. 

 

ACNS never calls in sick or goes on vacation, leaving you unconvered.

 

When situations arise you will have our entire staff of Engineers and Technicians addressing and resolving your issue. 

 

Contact our staff to explore this cost saving support enhancing option and see if it makes sense for your organization to outsource your IT needs.

Security​

ACNs takes your Network Security very seriously.  Whether it is designing it into a new network or adding to an existing network you can rest at night knowing that you data is protected.

 

 No solution is 100% guaranteed but just as you add dead bolts and alarms to your business you need to lock down your network.  With our "Best of Breed" partners we can custom tailor a solution for your office based and mobile users.  In addition we can control when and how your vendors attain network access.

HIPAA Compliance Assistance​

At ACNS we understand the new compliance requirements for the Healthcare field.  We can work with your staff to assure all of your patient's information is protected whenever it is at rest or on the move.

 

 

 

VOIP Based Phone System

ACNS has partnered with 3CX to deliver one of the most feature rich telephony solutions at an very low price point.  Whether you have 5 or over 100 employees we have a great fit for your needs.  With a 3CX solution from ACNS your entire system can run on a standard computer; thus saving thousands in initial and future costs.  With a simple backup file your recovery time to a new computer only takes a few minutes and you're up and running.
Cut your phone bill with the use of SIP trunks offered by numerous vendors.  Call routing and flow is made simple with the web based interface.  Changes, adds and moves are made simple and will save you money when compared to traditional phone systems. The desktop application allows a quick overview of all extensions while offering advanced call handling from your computer monitor; included in the standard package.

 

 

Standard Features:

 

  • Far less expensive to purchase and expand than a hardware-based PBX / PABX

  • Easier to install & manage via web-based configuration interface

  • Improve productivity with presence, desktop based call control and extension management

  • Deliver mobility by allowing employees to work from home using a remote extension

  • Choose between popular IP hardware phones or softphones – no vendor lock in

  • Receive & make calls via the standard PSTN using VoIP Gateways or cards

  • Save on monthly call costs using SIP trunks, VoIP providers or Skype Connect!

 

 

 

  • Launch, Answer or Transfer Calls from Your Desktop

  • Plug and Play Configuration of Phones, Gateways & SIP Trunks

  • Guaranteed interop and support from 3CX for end to end solution

  • Save on monthly call costs using SIP trunks

  • Presence, Fax & Voice Mail to email

  • Web conferencing and instant messaging

  • Voice mail to e-mail attachments

  • Most advanced and reliable Android & iOS VoIP clients on the market

    • No additional licensing costs for softphones

    • Inbuilt SIP tunnel/proxy resolves any remote firewall issues

 

 

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